Premium Corporate Travel Management

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Privacy Policy

Last Updated: January 2024

Information We Collect

Excel Travel Group collects personal information necessary to provide travel management services, including contact details, travel preferences, payment information, and business requirements. We collect this information directly from you, your organization, and through our service providers.

How We Use Your Information

We use collected information to provide travel booking services, manage corporate accounts, process payments, communicate travel updates, ensure travel safety, and improve our services. Your information enables us to deliver personalized travel solutions and maintain service quality.

Information Sharing

We share information with travel suppliers (airlines, hotels, car rental companies), payment processors, and service providers necessary for travel arrangements. We do not sell personal information to third parties and maintain strict confidentiality agreements.

Data Security

We implement industry-standard security measures including encryption, secure servers, access controls, and regular security audits to protect personal information from unauthorized access, disclosure, or misuse.

Your Rights

You have rights to access, correct, delete, or restrict processing of your personal information. You may withdraw consent, request data portability, and file complaints with relevant authorities regarding privacy concerns.

Contact Information

For privacy-related inquiries, contact our Data Protection Officer at [email protected] or +1 (212) 555-0147.

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Terms of Service

Last Updated: January 2024

Service Agreement

These terms govern your use of Excel Travel Group services. By engaging our services, you agree to these terms and conditions. Services include travel booking, management, consultation, and related support services.

Booking and Payments

All travel bookings are subject to supplier terms and availability. Payments are due according to agreed schedules. Cancellations and changes are subject to supplier policies and may incur fees. We are not liable for supplier-imposed charges or restrictions.

Travel Documentation

Clients are responsible for valid travel documentation including passports, visas, and health certificates. We provide assistance but cannot guarantee documentation approval or processing times.

Limitation of Liability

Our liability is limited to the value of services provided. We are not liable for supplier failures, travel disruptions, force majeure events, or consequential damages. Travel insurance is recommended for comprehensive protection.

Confidentiality

We maintain strict confidentiality of client information and business relationships. Proprietary business information and travel details are protected according to our privacy policy and confidentiality agreements.

Governing Law

These terms are governed by New York State law. Disputes will be resolved through binding arbitration in New York, NY.

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Cookie Policy

Last Updated: January 2024

What Are Cookies

Cookies are small text files stored on your device when you visit our website. They help us provide better service, remember preferences, and analyze website usage patterns.

Types of Cookies We Use

Essential Cookies: Required for basic website functionality, security, and service delivery.

Analytics Cookies: Help us understand website usage and improve user experience.

Functional Cookies: Remember your preferences and provide personalized features.

Marketing Cookies: Used to deliver relevant advertisements and measure campaign effectiveness.

Cookie Management

You can control cookie settings through your browser preferences. Disabling certain cookies may limit website functionality and service quality. We respect your cookie choices and provide granular control options.

Third-Party Cookies

Our website may include third-party cookies from service providers, analytics tools, and business partners. These cookies are governed by respective third-party privacy policies.

Updates to Cookie Policy

We may update this cookie policy periodically. Changes will be posted on this page with updated effective dates.

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DMCA Policy

Last Updated: January 2024

Copyright Compliance

Excel Travel Group respects intellectual property rights and complies with the Digital Millennium Copyright Act (DMCA). We respond promptly to valid copyright infringement notices.

Filing a DMCA Notice

To file a copyright infringement claim, provide the following information:

• Identification of copyrighted work claimed to be infringed
• Location of allegedly infringing material
• Your contact information and electronic signature
• Statement of good faith belief that use is unauthorized
• Statement that information is accurate and you are authorized to act

DMCA Contact

Send DMCA notices to our designated agent:

Excel Travel Group DMCA Agent
245 Park Avenue, Suite 1200
New York, NY 10167
Email: [email protected]

Counter-Notification

If you believe material was removed in error, you may file a counter-notification with required legal statements and contact information.

Repeat Infringers

We maintain a policy of terminating accounts of users who are repeat copyright infringers in appropriate circumstances.

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GDPR Compliance Statement

Last Updated: January 2024

Our Commitment to GDPR

Excel Travel Group is committed to full compliance with the General Data Protection Regulation (GDPR). We implement comprehensive data protection measures and respect individual privacy rights.

Legal Basis for Processing

We process personal data based on legitimate business interests, contractual necessity, legal compliance, and explicit consent. Processing is limited to stated purposes and retention periods.

Your GDPR Rights

Right of Access: Request information about personal data processing

Right of Rectification: Correct inaccurate or incomplete data

Right of Erasure: Request deletion of personal data

Right of Portability: Receive data in structured, machine-readable format

Right of Restriction: Limit processing of personal data

Right to Object: Oppose processing based on legitimate interests

Data Protection Measures

We implement technical and organizational measures including encryption, access controls, staff training, privacy impact assessments, and regular compliance audits.

Data Protection Officer

Contact our Data Protection Officer for GDPR-related inquiries:

Email: [email protected]
Phone: +1 (212) 555-0147
Address: 245 Park Avenue, Suite 1200, New York, NY 10167

Supervisory Authority

You have the right to lodge complaints with relevant data protection authorities regarding our processing of your personal data.